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Gift Card

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Experience the very best of Crown right at your fingertips 

A Crown Gifts card is the perfect gift for a loved one. Experience all Crown has to offer from luxurious hotel accommodation, the ultimate in spa pampering and fine dining experiences in Melbourne, Perth and Sydney.

Crown Gifts are please to now provide the option for digital gift cards, which is conveniently sent to the recipient via SMS. 

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Digital gift Card

Your Gift. Their Choice.

Surprise your special someone with the most convenient gift. A digital Crown Gifts card is shared via SMS and can be used at Crown Melbourne, Perth and Sydney when added to your mobile wallet. 

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Physical Gift Card

Crown Gifts Card Perfectly Wrapped

This Crown Gifts card option includes a stunningly designed envelope to house the Crown Gifts card.

The packaged Gift Card can be sent via mail to the designated recipient, or you can pick it up via Click & Collect. 

Shipping & Delivery
Click & Collect
Discover Crown 

Explore where you can use your Crown Gifts Card

Experience the very best of Crown Melbourne, Perth and Sydney right at your fingertips. 

Whether it’s a night at one of Crown’s luxury hotels, a pampering treatment at Crown Spa or indulging in decadent dining at the many celebrated Crown restaurants, your Crown Gifts gift card can be used to immerse yourself in various Crown experiences.

Crown Gift Cards are NOT valid for redemption at any of the Retail stores except those stated above.

Crown Gift Cards are NOT valid for redemption at The Food Court and VRC

Crown Gift Cards are NOT valid for redemption at any of the Retail stores.

Crown Gift Cards are NOT valid for redemption at The Food Court

Crown Gift Cards are NOT valid for redemption at any of the Retail stores.

Check your Balance

Already have a Gift Card?

Discover the remaining balance on your Crown Gifts card by entering the details below. 

Our Gift Cards can be used multiple times across participating establishments in Crown until the balance reaches zero or expires.

Transfer

Transfer your physical gift card to a digital gift card

If your current Crown Gifts physical gift card number starts with 6038 4106, your card needs to be replaced and you will be required to transfer to a digital gift card to continue redemption.

It’s quick and easy to do and only requires a few minutes.

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FAQs

Discover Crown Gifts frequently asked questions below

For further information not mentioned below please contact the Crown Gifts team. 

How long will my order take?

For postage orders will take approximately four to five (4-5) days to be delivered and Click & Collect orders will be processed within one (1) business day. Please allow for more time during peak periods e.g. festive period.

How long is my Crown Gifts card valid for?

Crown Gifts cards are valid for three (3) years from date of purchase.

Can I extend the expiry date on my Crown Gifts card?

If your Crown Gifts card has expired, it can no longer be extended and will not be able to be redeemed after. The unused balance will not be refunded or credited.

Can I purchase a Crown Gifts card over the phone?

We are not able to accept payment over the phone so all orders can be placed online or in-person at the Crown Gifts Store in Crown Melbourne, Crown Rewards Desk in Crown Perth or Crown Towers Concierge Desk in Crown Sydney.

Can I pick up my order in person?

For Crown Gifts cards orders, Click & Collect is available at the Crown Gifts Store in Crown Melbourne, Crown Rewards Desk in Crown Perth or Crown Towers Concierge Desk in Crown Sydney. 

For other retail product orders, Click & Collect is only available at the Crown Gifts Store in Crown Melbourne. For further information, please email gifts@crownmelbourne.com.au.

How will my order be delivered?

For Australian deliveries, all gift cards are shipped via Express Post using the services of Australia Post. 

'Crown Exclusive' products are shipped via Regular Post or Express Post using the services of Australia Post. 

For any purchases made from an overseas location, please contact us directly. 

If you have not received your order within 7 days please contact us directly.

Can I change my delivery address?

Yes, you can change the nominated delivery address as long as the item has not already been shipped. If the incorrect delivery address is entered, please allow more time for your order to be delivered.